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HelpWhat is mobile wallet? A mobile wallet lets you store your debit or credit card on your Apple, Google, Samsung, or Garmin device so you can make secure, fast payments...
Need a break from your loan payment? Choose to Skip-A-Payment — one per year, per eligible loan. Requests can be processed using our Skip-a-Pay feature in online banking or via...
Making a payment to your Vantage West loan has never been easier. We offer a variety of options to help with payments and account management. Select the option that works...
Trouble Making Loan Payments? See what options are available to our members to help with financial difficulties or hardships. GET HELP
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FAQS
Information, resources, and tools to help you succeed.
What is mobile wallet? A mobile wallet lets you store your debit or credit card on your Apple, Google, Samsung, or Garmin device so you can make secure, fast payments...
What services are offered online? We offer a variety of services through Online Banking and our mobile app. These include: Still need help? We are here for you. Click here...
How do I set a language preference on an ATM? Your ATM experience can be customized to skip the screen asking you to select a language. To do this, simply...
How do I change my name on my accounts? To change your name on your account, please visit one of our branches and provide both of the following: 1. Updated...
What Is Escrow? When you have a mortgage, Vantage West Credit Union will set up an escrow account to help you pay for: Instead of paying these bills directly, you...
DISCLOSURES & NOTICES
Information, resources, and tools to help you succeed.
This notice is provided to you in accordance with § 601 et seq. of the Federal Fair Credit Reporting Act (FCRA). In connection with processing your loan application, we will...
HOME MORTGAGE DISCLOSURE ACT NOTICE To obtain HMDA data for a particular year, follow the instructions below. Please contact an employee if you have any questions. For Data from Calendar...
Per the Unlawful Internet Gambling Enforcement Act (UIGEA), individual and business members are prohibited from transacting unlawful Internet gambling activities through their accounts at Vantage West Credit Union. Unlawful internet...
Overdrafts can happen. Protect yourself. Our Overdraft Protection program offers an alternative to overdraft privilege. With this program, we automatically transfer funds from your share account into your checking in...
Accessibility at Vantage West We comply with the Americans with Disabilities Act and we’re committed to providing access to our members. LEARN MORE Consumer Handbook on ARMs Learn how ARMs...
Vantage West Credit Union Social Media Public Use Guidelines Vantage West encourages the use of social media platforms as a way to share and receive information about our credit union...